Dubai Customs bags first prize at the annual Enterprise Architecture Awards 2014

DUBAI: Dubai Customs has earned the coveted Enterprise Architecture Award 2014, presented by Forrester Research and the Penn State University Centre for Enterprise Architecture. The award came in recognition of DC’s Business Capability Management developed and implemented by the Business Process Department at the Customs Development Division to upgrade corporate capability at Dubai Customs. The Business Capability Management focuses on four aspects; people, process, technology and information.

Commenting on the advantages of the Business Capability Management, Juma Al Ghaith, Executive Director of Customs Development Division, said that the project provides a comprehensive connected view of DC’s business capability and determines the gaps and requirements of business units while putting forth a plan to fill these gaps. It also pinpoints strength and weakness points to help make informed decisions, offers improvement recommendations for business capabilities and devises an action plan for implementing these recommendations.

Juma Al Ghaith said the applied Enterprise Architecture, EA, at Dubai Customs furnished an environment conducive to creating a better capability management, allowing DC to determine its structural strategy and formulate a clear road map and initiatives for corporate changes. The importance of a clear road map lies in specifying work scope and perspective.

Highlighting the significance of the award, Hussam Juma, Director of Business Process Department at DC, said that bagging first prize at the Enterprise Architecture Awards is global recognition from the awarding bodies. The award highlights the uniqueness of Dubai Customs’ Enterprise Architecture and its remarkable results, including saving tens of millions of Dirhams every year through guiding and directing corporate transformation and planning.

He added that the Enterprise Connected View houses all corporate information ranging from strategic to technical information, allowing for a more accurate and speedy decision making process.

After winning the award, Dubai Customs received an official request from Forrester Research and the Penn State University Centre for Enterprise Architecture to provide more information about its EA to enrich their research in this field. Hussam Juma, Director of Business Process Department at DC, was called in to become a member of the judging panel for next year’s awards.

Juma Al Ghaith presented the award to Ahmed Mahboob Musabih, Director of Dubai Customs, in the presence of Buti Abdullah Al Jumairi, Executive Director of HR, Finance and Administration Division. Ahmed Mahboob expressed his pleasure at DC’s consecutive successes in various fields and on a global scale.

The Enterprise Architecture Award 2014 is a further addition to Dubai Customs’ credit of global awards and recognition for its leading efforts in embracing best practices.