Labour Ministry holds best Govt. practices within Support Services sector

Dubai: The Ministry of Labour is preparing to host the “Best Practices in Support Services Sector” forum, witnessing the participation of 30 government entities.

Under the auspices of Saqr Ghobash, Minister of Labour, and in collaboration with the Federal Authority for Government Human Resources, the forum is expected to commence on Sunday, 14th December 2014, at JW Marriott Marquis Hotel – Dubai.

Saif Al-Suwaidi, Assistant Undersecretary for Institutional and Support Services, said, “The forum is part of the Ministry’s efforts in contributing with different strategic partners to meet UAE 2021 Strategic Plan, which pushes all govternment entities to work harder to achieve such a noble goal.” He explained that the forum, which will be held under the slogan, “New Services Era” is the first of its kind in the country, as it combines the best experiences and practices applied in the support services sector, most notably the human resources sector, the technical support sector, the financial resources department, plus services and equipment.

Al-Suwaidi pointed out that the Ministry of Labour, in collaboration with its partners, will seek to hold the event annually to follow up on the implementation of the suggested recommendations, which would contribute to improve the level of governmental support services sector and develop a specialized channel of communication between relevant departments of the federal entities across the UAE.

The conference will discuss eight working drafts submitted by the Ministry of Labour, the Ministey of Interior, the Federal Authority for Government Human Resources, Dubai Electricity and Water Authority, Emirates Transport, and the General Directorate of Residency and Foreigners Affairs in Dubai. All the participating entities will review successful initiatives that relate to the Support Services sector within.

For his part, Osman Sultan, CEO of Emirates Integrated Telecommunications Company du, said in the forum, “The private sector represents the largest segment of the country’s economy, which plays an important role in shifting towards towards knowledge-based economy.” “So participating in such an event comes with great importance to upgrading government services into the new era and reaching a new more advanced e-government globally,” Sultan said.

Loay Mohaisen, CEO of TACME, a leading UAE based technology service provider, said, “We are pleased to take part in this event, as we consider the Ministry of Labour a strategic partner and we look forward to strengthening partnership between the public and private sectors that are of interest to decision-makers in the United Arab Emirates.” It’s worth mentioning that the event enjoys two golden sponsors, represented by Microsoft and AAFAQ Islamic Finance UAE.

The Conference will be held for one day where 300 participants representing 30 federal government entities supporting the future services of the smart government initiative are expected to participate in the forum.

Emirates Integrated Telecommunications Company (du) will also contribute by reviewing future support services through evolutionary modern technologies applied in that field.