Majlis Jafza stresses critical importance of Smart Government

DUBAI: Jebel Ali Free Zone (Jafza), the flagship Free Zone operation of Economic Zones World (EZW), has emphasised the need for Smart Government in achieving Dubai s vision to be among the world s top economic hubs at Majlis Jafza 2014, held recently in Dubai.

Majlis Jafza is an annual meeting with the key strategic partners who provide services to Jafza customers. The objective is to address key topics relating to improving service quality and to enhance communication and collaboration among all entities to provide exceptional experience to customers and investors in Jafza and Dubai at large.

The key feature of the Majlis included a panel discussion on “Smart Government Vision and Implementation” which was attended by Sami Al Qamzi, Director-General, Department of Economic Development, (DED) Dubai, Ahmad Julfar, Group CEO of Etisalat and Salma Ali Saif bin Hareb, CEO of Economic Zones World, the parent organisation of Jafza.

Hisham Abdullah Al Shirawi, Chairman, Economic Zones World, in his welcome speech, emphasised the critical importance of “Smart Government”, a key initiative launched last year by Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, to achieve the U.A.E. s vision to be among the world s finest countries by 2021 while establishing Dubai as a top global business hub.

Al Shirawi said, “We must work hand in hand to achieve our leadership s vision to become number one in the world.” Salma Hareb, commenting on the theme of the event, said, “Smart Government is all about empowerment at all levels by making the best use of modern technologies, particularly ICT, to deliver public services to citizens and business partners most efficiently.

We must use technology to foster growth in services, use innovation and new applications to make services more cost efficient while creating a business environment that promotes productive economy.” She also mentioned Jafza s Multi-Service Provider project, under which it continues to develop multi-functional teams that are capable of providing all the services that Jafza offers under one roof and through one employee.

Sami Qamzi talked about DED s move to grant approval to contracts allowing the establishment of companies in Dubai. This was in collaboration with Dubai Courts. The move reduces the delivery time drastically.

Ahmad Julfar said, “We continue to upgrade our infrastructure for the speedy implementation of Smart Government initiatives.” The panel discussion was followed by a Q and A session. The audience took the opportunity to share their views on the Smart Government initiative by participating in an opinion poll through an interactive electronic polling system.