Noor Bank awarded Best Customer Experience Overall Website in the UAE

DUBAI: Noor Bank today announced it has received the Best Customer Experience Overall Website award from the global provider of customer service solutions, Ethos Integrated Solutions, EIS.

Based on an extensive study conducted across all GCC banks and UAE exchange houses as part of EIS’s 10th annual Customer Experience Benchmarking Index, the distinction recognises Noor Bank for its diligent efforts in refining the overall e-banking experience for customers.

Waleed Barhaji, Head of Distribution and Unsecured Assets, received the award at a gala ceremony hosted on 10th December at Burj Al Arab, Dubai.

Hussain Al Qemzi, CEO, Noor Bank, said, ” We are honoured to be recognised by Ethos Integrated Solutions, leading providers of process improvement, e-solutions and benchmarking studies in the Middle East. The award is testimony to our dedication towards improving our online banking experience. The newly branded website offers an easy-to-navigate interface for our customers, enabling them to resolve issues quickly and identify their preferred banking solutions in line with our brand philosophy, Noor Gets It Done.”

SOURCE: WAM