Telecommunications Regulatory Authority launches updated edition of its smart application

DUBAI, 4th February, 2015 (WAM) — The Telecommunications Regulatory Authority (TRA) announced today the launch of its updated smart application, “UAETRA”, on all supported mobile operating systems, including iOS, Android Google Play and Blackberry World.

The application is designed as a smart platform to deliver TRA services to various demographics, anytime and anywhere. The app also aims to provide users with support and assistance services in the palm of their hands through one smart path, making it easier for users to execute all transactions through their smart device.

The UAETRA application offers several solutions for various situations, covering seven segments, such as devices verification (whether counterfeit or not), SMS blockage, as well as signal coverage areas, among others.

“The TRA’s smart application falls under the framework of the authority’s dedication to smart transformation, as the intention is to offer our services around the clock. This includes opening a channel of continuous communication between the TRA and various categories of customers, whether it be consumers or corporations. We are keen to raise the level of customer satisfaction, achieving their happiness expectation, as emphasised by the mGovernment Initiative, introduced by our wise leadership,” said Hamad Obaid Al Mansoori, Director General of the TRA.

The Poor Coverage service notifies service providers of zones with poor mobile network reception. The service operates with GPS to detect the user’s location and a detailed message will be sent and stored, updating the TRA database. Report Marketing SMS accesses messaging applications, with user permission, to filter unwanted marketing messages. Another service, Help Salem, enables users to report websites containing prohibited content, prompting the TRA to review and investigate the report, to take necessary measures.

Renew Authorisation is a service that relies on Spectrum. It is primarily used to renew the access of pre-existing users to Frequency Spectrum Authorization for fishing and pleasure boats. This allows for a flow of communication with official entities and maritime vessels in the UAE’s territorial waters. Domain Search is a service that examines the .ae domain and .emarat domain databases, listing down domain names to enable users to check the availability of their desired name, facilitating the registration of new domain names through accredited registrars.