Franklin Templeton Investments Deploys Riva Transfer Agent Software Solution

ISLE OF MAN, UNITED KINGDOM–(Marketwire / – January 9, 2013) – Riva Financial Systems Limited today announced the global deployment of its Riva Transfer Agent (“Riva TA”) software solution across Franklin Templeton Investments’ international transfer agency operations.

“We are very pleased to announce that Franklin Templeton has successfully converted its international transfer agency operations to Riva’s software, marking the culmination of a project that is unprecedented in terms of scale and complexity,” said Ghassan Hakim, CEO of Riva Financial Systems.

The deployment of Riva TA marks the realization of Franklin Templeton’s long-term goal of having a flexible, portable and scalable solution wherever its funds are sold and supported, and reducing its overall development costs. Riva TA will ensure rapid time-to-market transfer agency solutions in new as well as existing markets for Franklin Templeton, and provide on-going opportunities to create operational efficiencies.

Paul Brady, senior vice president and operations director at Franklin Templeton Investments, commented, “This transition from our legacy system is a remarkable achievement for both organisations. The Riva system will now support all of our cross border clients in countries across Asia, Europe, the Middle East and Latin America on a single efficient global platform, delivering a standardised service and operational model supplemented with regional features. As our global business continues to expand, this solution will allow us to move quickly to be ready to support our clients’ needs in any new markets we enter.”

Jennifer Johnson, executive vice president and chief operating officer of Franklin Templeton Investments, said, “Franklin Templeton was initially introduced to Riva Financial Systems after a long search for a sophisticated transfer agency software solution with the ability to support Franklin Templeton’s global reach and complexity. We are seeing great benefits from our strategic joint venture with Riva, and Franklin Templeton’s global system conversion is an exciting milestone.”

About Riva Transfer Agent
Riva Transfer Agent is the flagship investor record keeping product of Riva Financial Systems Limited, built for asset managers, third-party administrators and alternative fund administrators, and specifically designed to support the entire investor record keeping process, from transfer agency, portfolio management and client reporting. Riva TA offers a comprehensive single transfer agency solution capable of supporting multiple investment products, jurisdictions and currencies with low total cost of ownership. It comprises a range of features designed to make transfer agency operations more efficient, flexible and responsive to client needs and market changes, including a web-enabled front-end and integrated cash management, foreign exchange and document imaging and workflow tool.

Riva TA is supported by a team of highly skilled business analysts, software quality engineers and developers with prior experience in the financial services industry experience to ensure that design, implementation and support issues are always addressed in the appropriate business context.

About Riva Financial Systems Limited
Headquartered in the Isle of Man with offices in Luxembourg, Canada and India, Riva Financial Systems Limited was incorporated in October 2002 by a group of transfer agency professionals; all business and technical experts from the largest asset managers in Europe who together conceived of a flexible, affordable, self-contained transfer agency investor record keeping solution built using best of class technology and servers. Franklin Templeton Investments acquired a majority stake in the company in 2007.

The flagship product that emerged from this blueprint, the Riva Transfer Agent solution, is a highly functional global transfer agency software system able to support the entire investor record keeping process across multiple administration centres, investment products and currencies all on a single platform. For more information, please visit

About Franklin Resources, Inc.
Franklin Resources, Inc. (NYSE: BEN), is a global investment management organization operating as Franklin Templeton Investments. Franklin Templeton Investments provides global and domestic investment management solutions managed by its Franklin, Templeton, Mutual Series, Fiduciary Trust, Darby and Bissett investment teams. The San Mateo, CA-based company has more than 65 years of investment experience and over US$768 billion in assets under management as of November 30, 2012. For more information, please visit

Matt Walsh
Franklin Templeton Investments
(650) 312-2245

Leave a Reply